Debtors and Rates Officer

About The Role:

This is a great opportunity to play a key role in supporting the Financial Services function at the City of Charles Sturt. As our Debtors and Rates Officer, you will help administer Council’s accounts receivable activities, ensuring debtor management, invoicing, receipting, adjustments, journals, direct debit administration, debt recovery and bank reconciliations are completed accurately, efficiently and in line with our internal controls.

You will maintain accurate financial records, investigate and resolve routine discrepancies, prepare debtor reporting and support the timely recovery of outstanding revenue. You will also respond to debtor and Rates enquiries, provide clear guidance on invoicing, receipting and payment arrangements, and escalate more complex matters where required.

When capacity permits, you will also provide agreed administrative support to the Rates team, such as data integrity checks, records management, routine correspondence and other finance-related support tasks. If you enjoy working with numbers, providing helpful customer service and keeping financial processes running smoothly, this role offers the chance to make a practical contribution to both Council and our community.

About You: 

• You have experience in accounts receivable, debtors, receipting, banking, reconciliations or similar finance processing activities.
• You bring strong numeracy, reconciliation and data entry skills, with excellent attention to detail and a commitment to accuracy.
• You are confident responding to debtor, ratepayer and internal enquiries in a professional, respectful and customer-focused way.
• You can organise your daily work, meet routine deadlines, investigate basic discrepancies and know when to escalate issues appropriately.
• You are comfortable using finance, document management, customer request and Microsoft Office systems, and can follow workflows accurately.
• You communicate clearly, work cooperatively across teams and enjoy contributing to a supportive, service-focused environment.
• Experience using an ERP or comparable finance system is important, with TechnologyOne experience, local government experience, or exposure to rates and property processes being highly regarded.
• A Certificate IV in Accounting and Bookkeeping, Business Administration, Financial Services or a related discipline, or demonstrated equivalent experience, will be well regarded.
  
  

About Our Organisation:

The City of Charles Sturt is a vibrant community home to around 130,000 people across 105 different cultures. We champion unity in diversity and strive to reflect our community within our workforce. We are committed to building a diverse and inclusive workplace and welcome applications from people of all backgrounds, experiences and identities. Wherever you're from, you're home in the City of Charles Sturt.

We prioritise customer and employee experience and foster a supportive environment where everyone belongs. With over 500 employees, our people and our community "Means the World" to us, highlighting the importance of our places, our people and our service to the community.

We work flexibly and support one another. Visit our Careers Page to learn more about our employee benefits and explore what flexibility could work for you.

About Our Team:

The Financial Services team are responsible for delivering an efficient and effective finance function for the organisation. Services include financial reporting, strategic management accounting, budgeting, long term financial planning, taxation and internal control. 

The Detail:

The position is offered on a full-time, permanent basis and is classified at Level 3, with a starting salary of $88,507 per annum + Super + Annual Leave Loading.

To be considered for this opportunity, you must have current and ongoing work rights in Australia. We are unable to provide visa sponsorship for this position. 

Click ‘Apply for this job’ to submit your application for this vacancy by 5.00pm, Thursday 8 October 2026.

Please note that we review applications as they are received and may commence interviews prior to the closing date. We encourage interested candidates to apply as soon as possible.

For further information about this vacancy, please view the attached position description. 

Enquiries about this position may be made to the following:

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