The City of Charles Sturt is home to 105 diverse cultures that have made our City a vibrant and dynamic community unlike any other in South Australia. We celebrate this rich tapestry of culture within our community and define ourselves by highlighting our diversity.The City of Charles Sturt means the world is our brand and our reputation. "Means the world" is about highlighting not only what makes our City unique, but also celebrates how important the place we have chosen to call home is to each and every one of us. There is double meaning in this phrase as we join together to bring joy, culture, knowledge and share what is important to us. That is, what means the world to us.As an organisation of over 500 employees, we are committed to anticipating and responding to the needs of our growing and evolving community. We prioritise the customer experience, and strive to create a unique and special people experience for all of our employees. We seek people passionate about what they do and who thrive on seeking creative solutions.About the PortfolioThe Public Health & Safety portfolio, comprising the Community Safety, Customer Contact and Environmental Health Teams, is committed to increasing knowledge and protecting the health and safety of our community whilst delivering a high level of customer service and excellence in customer experience. We believe that this can best be achieved through a combination of delivering timely and accurate information, education and encouragement activities and delivering a range of programs and enforcement of legislation. About the jobWe are looking for a highly motivated and energetic person who is passionate about customer experience to join our Portfolio.This position is responsible for providing a range of internal business support across the Public Health & Safety Portfolio in addition to the provision of direct customer service to our external customers. You will be required to effectively manage competing priorities in a busy work environment.About YouWe are seeking applications from people who bring:Experience in the provision of administrative/business support services, including highly effective customer service skills and experience.Strong interpersonal skills that represent the Public Health & Safety Portfolio as positive, energetic and results orientated.Exceptional communication skills including the ability to correspond effectively in writing and verbally adopting active listening, displaying empathy and understanding.Effective conflict management skills.Strong attention to detail, exercising sound judgment, initiative and managing sensitive information.Well-developed time management skills with the ability to effectively prioritise tasks in a busy work environment.Solutions orientated, highly self-motivated and passionate about delivering positive community outcomes and a great customer experience.Demonstrated experience working in a team environment and contributing to a high performing team culture. This position is offered on a permanent, full-time basis and is classified at Level 3, with a salary range of $72,146 to $77,778 per annum + superannuation, annual leave loading and options to salary sacrifice a vehicle. In addition, our enterprise agreement negotiated increase will be applied in late August 2022 and flexible work arrangements are also on offer.Click ‘Apply for this job’ to submit your application for this vacancy by, 5pm Thursday, 25 August 2022.For further information about this vacancy, please view the attached position description.Enquiries about this position may be made to Catherine Matej, Transport and Lighting Officer on (08) 8408 1383.Please be advised that the City of Charles Sturt has a policy on mandatory COVID-19 Vaccination for all employees, therefore as a condition of employment full vaccination against COVID-19 will be required.We champion unity in diversity and aim to be an employer for all people. We are committed to representing our community within our workforce, shaping a collective future together.Position Description - Administration Support Officer AUDAdelaide5000
