Commitment to providing excellence in customer experienceFlexible, supportive and caring employerFull-time, permanent opportunity with large metro Council The City of Charles Sturt is home to 105 diverse cultures that have made our City a vibrant and dynamic community unlike any other in South Australia. We celebrate this rich tapestry of culture within our community and define ourselves by highlighting our diversity.The City of Charles Sturt means the world is our brand and our reputation. "Means the world" is about highlighting not only what makes our City unique, but also celebrates how important the place we have chosen to call home is to each and every one of us. There is double meaning in this phrase as we join together to bring joy, culture, knowledge and share what is important to us. That is, what means the world to us.As an organisation of over 500 employees, we are committed to anticipating and responding to the needs of our growing and evolving community. We prioritise the customer experience and strive to create a unique and special people experience for all of our employees. We seek people passionate about what they do and who thrive on seeking creative solutions.About the TeamOur Community Safety Team is focused on adopting a professional, proactive and contemporary approach to effectively deliver a broad range of regulatory related activities, while ensuring a positive customer experience. The team are active in the community building positive relationships with key stakeholders and customers by providing accurate information and advice that support legislative alignment, permit assessments and hall and reserve bookings. About the JobWith a key focus on delivering a great customer experience, the Community Safety Officer will contribute to developing and maintaining a high level of community safety through a balance of education, encouragement and enforcement. This position is responsible for undertaking a range of activities in order to facilitate compliance with a number of Acts and Council By-laws, maintaining the safety of our community and the amenity of our City. We invite you to join our Community Safety Team and provide a real difference to support our vibrant and dynamic community.About youWe are seeking applications from candidates who bring:Comprehensive knowledge and experience administering legislation relating to Local Government, including but not limited to the Local Government Act, Dog and Cat Management Act, Australian Road Rules, Local Nuisance and Litter Control Act and Council By-laws, or demonstrated practical experience working with and interpreting legislation.Solutions orientated, highly self-motivated and passionate about delivering positive community outcomes and a great customer experience.Well-developed time management skills with the ability to effectively prioritise tasks in a busy work environment.Experience in developing high quality correspondence, including statement taking, officer reports, letters and statutory notices.Demonstrated experience working in a team environment and contributing to a high performing team culture. Current C Class Drivers Licence.A commitment to building and maintaining personable and professional relationships with a positive outlook, including the ability to handle and effectively resolve customer conflict.A passion, care, and commitment to educating our community. This position is offered on a permanent, full-time basis and is classified at Level 4, with a starting salary of $84,749.44 - $90,733.27 per annum + superannuation, annual leave loading and options to salary sacrifice a vehicle.A current unprohibited Employment Screening Check must be maintained for the duration of the employment period in this prescribed position.Click ‘Apply for this job’ to submit your application for this vacancy by 9:00am on Friday, 11 November 2022.For further information about this vacancy, please view the attached position description.Enquiries about this position may be made to Dani Scuteri, Team Leader Community Safety on (08) 8408 1151.We champion unity in diversity and aim to be an employer for all people. We are committed to representing our community within our workforce, shaping a collective future together. Position Description - Community Safety Officer AUDAdelaide5000
