The City of Charles Sturt is home to 105 diverse cultures that have made our City a vibrant and dynamic community unlike any other in South Australia. We celebrate this rich tapestry of culture within our community and define ourselves by highlighting our diversity.The City of Charles Sturt means the world is our brand and our reputation. "Means the world" is about highlighting not only what makes our City unique, but also celebrates how important the place we have chosen to call home is to each and every one of us. There is double meaning in this phrase as we join together to bring joy, culture, knowledge and share what is important to us. That is, what means the world to us.As an organisation of over 500 employees, we are committed to anticipating and responding to the needs of our growing and evolving community.  We prioritise the customer experience and strive to create a unique and special people experience for all of our employees. We seek people passionate about what they do and who thrive on seeking creative solutions.About the TeamAs the face and voice of Council, the Customer Contact Team are committed to providing our diverse range of customers with a great experience that is effortless, delivered with care and exceeds our customers’ expectations. The team work within a hybrid model, with the flexibility to work from both home and within the office as part of a rotational roster.About the JobWorking as part of a dynamic team, you will ensure the first interaction with our customers over the phone, face to face and online is positive and professional, with a focus on building positive relationships and offering unique and innovative solutions to provide the best customer experience.About You:To be successful in this role you will have:A growth mindset, be a great problem solver and a collaborative team player who is flexible and open to new ideas and concepts.Excellent communication with a strong customer service focus and professional work ethic.Experience in a customer service role involving cash handling and call centre. There are multiple permanent and fixed term opportunities available, with full and part time hours. The roles are classified at Level 3, with a salary of $72,146  to $77,778 per annum plus+ superannuation and annual leave loading (pro-rated adjusted for hours work and negotiable based on experience). In addition an enterprise agreement negotiated increase will be applied in August 2022 and options to salary sacrifice a vehicle and flexible work arrangements are also on offer.Click ‘Apply for this job’ to submit your application for this vacancy by, 9.00am Monday 11 July 2022.For further information about this vacancy, please view the attached position description. Should you require further information, enquiries about this position may be made to Jasmine Hartmann 8408 1111.Please be advised that the City of Charles Sturt has a policy on mandatory COVID-19 vaccination for all employees, therefore as a condition of employment a primary course (2 doses) of an ATAGI approved COVID-19 vaccination will be required. Booster COVID-19 vaccinations are strongly encouraged.We champion unity in diversity, and aim to be an employer for all people. We are committed to representing our community within our workforce, shaping a collective future together.Position Description AUD Adelaide 5000